Mark Magwood

Senior Technical Program Manager @PayPal

San Jose, CA, US

Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.• Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion.• Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion.• Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.• Design and manage pilots and beta testing.• Create and manage clear Gating Criteria with business partners for Go/No-go decisions.• Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.• Identify program impediments and addresses including proper escalation to individuals/groups as needed.• Lead program retrospectives and commitment to improvement on a regular cadence.• Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan.• Advocate and manage program implementation according to PayPal’s product lifecycle management.• Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams.• Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.• Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule.

Clark Atlanta University

Bachelor of Arts (B.A.)