Mark Ishmael

Head of Contact Center Operations & Performance @GFiber

Ottawa, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Head of Contact Center Operations & Performance @GFiber

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EDUCATION

2000 — 2001

Learnet Technology Institute

MCSE, IT

1998 — 1999

Algonquin College of Applied Arts and Technology

Business Administration - Info Systems

SKILLS

Call CenterContact CentersCall CentersDirect MarketingMobile DevicesSegmentationSalesVendor ManagementAnalyticsTelecommunicationsCustomer RetentionWorkforce ManagementCustomer ExperienceWirelessCross-Functional Team Leadership

ABOUT MARK ISHMAEL

Experienced Operations Executive with a proven track record in the telecommunications…

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Mark Ishmael — Head of Contact Center Operations & Performance at GFiber in Ottawa, CA | Unifers