Mark Horton

WORK HISTORY

SKILLS

ABOUT MARK HORTON

I am Vice President of Engineering and Network Operations for BluIP Inc. My career has been built around designing, scaling, and securing large-scale cloud communications and automation platforms for mission-critical environments.My background spans UCaaS, CCaaS, AI-driven voice automation, carrier and enterprise network architecture, and multi-cloud infrastructure. I lead globally distributed engineering, network, and support organizations responsible for high-availability voice platforms, hospitality and healthcare deployments, and enterprise-grade automation systems serving thousands of endpoints and users.What defines my work is a focus on architecture integrity, operational resilience, and execution discipline. I’ve led SOC 2 compliance programs, disaster recovery engineering, platform modernization initiatives, large-scale hospitality and healthcare implementations, and multi-carrier global network designs while maintaining strict uptime, security, and performance expectationsI’m known for building teams that avoid tiers and silos, delivering deep ownership and engineering-driven customer experience. My leadership style centers on clarity, accountability, and long-term system design solutions rather than short-term fixes.Strong systems create strong teams.Strong teams build platforms that last.