Mark Gemmell

WORK HISTORY

EDUCATION

SKILLS

ABOUT MARK GEMMELL

With over 15 years of experience in resource planning, process improvement, and workforce optimization, I help businesses move from complexity to clarity. Whether it’s a growing startup or an established organization, I partner with leaders to uncover operational inefficiencies, align resources with real business needs, and build sustainable systems that drive results.Throughout my career, I’ve led high-performing teams, built forecasting and scheduling systems from the ground up, and delivered measurable results—often saving hundreds of thousands in operational costs. I thrive in both strategic and hands-on roles, working cross-functionally to identify root causes, improve workflows, and train teams to continue optimizing long after the engagement ends.As the founder of Informed Insights, I now partner with businesses who need expert support without the full-time overhead—offering fractional workforce strategy, process improvement, and data-driven planning services. My goal is simple: help you build smarter systems, empower your teams, and achieve meaningful, measurable growth. Specialties: Workforce Management (WFM) Process Design & Optimization Resource Planning & Time Studies Strategic Forecasting & Scheduling Operational Efficiency Team Building & Training Data Visualization (Power BI)If you’re a business leader looking to improve performance, solve complex resourcing issues, or empower your team with better processes—I’d love to connect.