Mark Beebe
SVP, Global Customer Success @Semperis
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WORK HISTORY
SVP, Global Customer Success @Semperis
San Francisco, CA, US
Semperis is the pioneer of identity-driven cyber resilience for cross-cloud and hybrid environments. The company provides cyber preparedness, incident response, and disaster recovery solutions for enterprise directory services. Semperis’ patented technology for Microsoft Active Directory protects over 40 million identities from cyberattacks, data breaches, and operational errors.
EDUCATION
University of California, Berkeley
B.A., Mass Communications
SKILLS
ABOUT MARK BEEBE
Customer Operations and Success executive, with 20 years of experience building and running global customer success and services, strategic account management, channel partnerships, and business units at pioneering Cloud / SaaS technology companies. Areas of domain expertise include enterprise eCommerce, ePayments, and marketplace platforms, cloud services commerce, developer ecosystems, omni-channel marketing and customer engagement solutions (web, store, mobile), and AI driven analytics.Exceptional track record building and leading project management, strategic account management, customer success, and client services teams at early stage start-ups through $1B+ valuations and at mature, publicly traded companies with $1B+ in revenue.Continually promoted for performance in critical leadership roles overseeing business unit P&L, multimillion-dollar service deployments, strategic partnerships, performance management of client-facing teams,$1M+ enterprise sales/contract negotiations, and Fortune 100 client relationships.Specialties: General Management, Professional Services, Deployment, Client Engagement, Strategic Account Management, Customer Success, Partnership and Business Development, Program Management, Contract Negotiation, P&L Responsibility, SaaS, eCommerce, Enterprise Software, Cloud Commerce, B2B, B2C, Digital Media, Digital Transformation, Electronic Payments.
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