Ilse Urdapilleta

Customer Success Manager @Semperis

Guide customers down the path of success every step of the way to reach their business objectives and operational goal •Collaborate on new developments to ensure the product suits our client’s needs •Lead training sessions to ensure that the product is meeting user needs and is being used widely enough to have concrete impact on our customers operations •Develop and execute programs for ongoing customer development :health checks, product upgrades and workshops