Mariusz Karazniewicz

Technical Shift Manager @VIRTUS Data Centres

London, GB

Witness all critical works on site.Management of M&E tasks to ensure service delivery meets expectations.Support the Data Centre Manager on customer requirements, drawings, pricing and implementations.Assist in scenario testing and training for the site teams.Proactively drive data centre infrastructure efficiencies.Provide oversight of method statements, risk assessments and permit approvals.Maintaining zero customer down time including any breaches to contractual SLA’s and KPI’s.Work closely with the Service Management Centre (SMC) on the change control process, that customer communications and fault updates are being accurately reported and managed.Breakdown Post Incident Reviews, gauge a full understanding of the ticket and put in place a resolution, so the incident does not reoccur.Responsible for managing and escalating any potential customer affecting issues.Assisting in the measurement and tracking of KPI’s and awareness of customers’ SLA’s.Ensuring the management of specialist contractors, working across the Data Centres, ensuring contracted service delivery is being received and that reactive tasks are being logged and actioned.Oversee 3rd party maintenance contractors/suppliers, ensuring work is completed to a high standard.Ensuring all staff, customers and contractors’ adherence to site policies and operational processes.Validating all PPM’s are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion.Assisting in the creation of 30, 60, 90-day forward maintenance planners.Assisting in the management of the site Maximo CAFM system is being utilised and populated correctly to ensure effective MI data on labour utilisation is being recorded.Work closely with the Technical/Operations team on various weekly and monthly site reports.Quality updates for the daily call and attendance at weekly/monthly service review, maintenance and construction meetings.

Trade Centre Training

Level 3 in the Requirements for Electrical Installations (BS 7671 2008) 17th Edition

Technical University Bialystok

Master’s Degree

Trade Centre Training

Testing and Inspection for Electrical Installation (C &G 2931)

College of Precision Mechanics

High School