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Marisa Oviedo
Customer Experience Manager @Mazda México
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WORK HISTORY
Customer Experience Manager @Mazda México
EDUCATION
Universidad Anáhuac
Maestría, Mercadotecnia
McHenry County College
Advertising, International business
Universidad Anáhuac
Diplomado, Marketing Digital
ABOUT MARISA OVIEDO
I´m passionate about building world class customer experiences in the automotive industry. As Customer Experience Manager, my goal is to design, govern, and continuously improve the end to end customer journey, ensuring every touchpoint meets the global company standards driving loyalty, growth and retention. My role plays a key part in aligning dealers, internal teams, and digital platforms to deliver a consistent, customer centric post sales experience across the network.I´m open to continue experiencing Customer Management while learning new industries too.
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