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Mario Milian
Global Project Manager, Salesforce Coe (Center of Excelence) @Novartis
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WORK HISTORY
Global Project Manager, Salesforce Coe (Center of Excelence) @Novartis
Manage the delivery of internal and outsourced projects from project initiation to transition to operations.Deliver projects on time and within budget and to meet the desired business objectives- Establish project plan and initiate project mobilization by confirming project scope, estimate, resources, roles and responsibilities- Monitor and control execution of project though Analyze, Design, Build, Test and Release- Establish project governance, managing risks and issues- Direct outputs of the project team, ensuring overall success of project and effective use of resources- Ensure the overall user experience is taken into account when designing and deploying new solutions and services- Ensure appropriate use of project management methods and tools- Provide project reporting including overall performance of the project and project completion documentation- Accountable to ensure adherence with Security and Compliance policies and procedures within Project Management service scope
EDUCATION
Universidad de San Carlos de Guatemala
Engineer's degree, Ingeniería de sistemas
SKILLS
ABOUT MARIO MILIAN
Professional in Information Technology with more than 7 years of experience managing all phases of the projects life cycle and 5 years in Applications Management in the pharmaceutical, services (marketing, sales, manufacturing and distribution, telecommunications, insurance and financial) and customer oriented areas- Strong experience in patient oriented programs applying CRM fundamentals- Commercial (Marketing) IT Partner in order to maximize resources and technology synergies- Management of complex projects and teams (locally or virtually) across Latin America (Brazil, Argentina, Chile, Colombia, Venezuela, Ecuador, Peru, Mexico and Central America and Caribbean)- Projects leader of different sizes, with many stakeholders and risks- Results and highly performance oriented, concentrating on urgent business priorities and solutions. Strong abilities on lead teams to transform business needs in specifications, looking forward to customer success with an innovative approach- Fully committed and self disciplined to successfully achieve business objectives with the managed teams- High experience on Software as a Service, main focus on CRM applications and BPM (Businness Process Management).
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