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Marina Roytman
Director - Data Management and Analytics @SMBC Group
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WORK HISTORY
Director - Data Management and Analytics @SMBC Group
New York, NY, US
ABOUT MARINA ROYTMAN
Result-oriented Business Analyst with over 25 years of experience in the financial services industry specializing in Customer Relationship Management platforms and regulatory compliance. Expert at soliciting, documenting and managing business requirements related to CRM and Enterprise DWH, developing BRDs, FRDs, Data Dictionary, technical specifications and conducting UATs. Key success factors: ability to quickly develop productive relationships with business and IT partners, excellent communication skills, fast learner, consensus building, multitasking, organized, detail-oriented and problem solver. Business Knowledge * CRM – Customer Relationship Management systems* On-Line Services - client facing account management and reporting platforms* Online Security Protocols and Secure on line Account Registration * FINRA compliance Business Analysis Tools: MS Office, PowerPoint, MS Project, Visio, JIRA, SharePoint, UML, SQL, DB2, Oracle, HP QC, ServiceNow, PeopleSoft, UNIX, Collibra, QlikViewSkills: Requirements elicitation and management, obtaining sign offs; UAT planning and execution; Analytical and problem-solving, data governance, data lineage SDLC: Agile, WaterfallDocumentation: BRD, FRD, UML diagrams, workflow diagrams, screen and report mock-up, UAT cases, UAT Plans
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