Maria Flores

Member Service Representative @Gallup

Omaha, NE, US

I joined the Gallup Federal Credit Union team in January 2016 as the Member Service Coordinator and got promoted to Member Service Representative in February 2019. I assist our members with all their banking needs such as opening accounts, performing account research and maintenance, handling monetary transactions, and other account related request in person, by phone or email. I am also responsible for managing our marketing campaigns, member communication and social media channels. I assist in the creation of research documents, reports, and content for marketing campaigns. My goal is to deliver extraordinary member service at every member interaction. I graduated from Bellevue University in 2010 with a bachelor\'s degree in Communication Arts.