Sharvaree Shinde
Customer Success Specialist @Gallup
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WORK HISTORY
Customer Success Specialist @Gallup
Mumbai, IN
Working as a Gallup brand representative and investing in customer\'s successful long term and strategic relationship-Working directly with new client base of Gallup and helping them learn and ramp up on the Gallup Access Platform.On-boarding new customers and directing them on how to maximize their investment with Gallup-Involved in prospect demos and TCSM activites for Pre-Sales-Responsible for Survey- Go Live and ensuring support during the survey live period-Working closely with Sales and Consulting to help identify solutions to customer business challenges. Resolving client query within agreed SLA-Experienced in managing and delivering large-scale employee feedback programs-Managing 360 Feedback Programs on Qualtrics in APAC Region-Provide admin support on Gallup Access Platform to internal stakeholders.
EDUCATION
Lokmanya Tilak College of Engineering
Bachelor's degree
SIES College of Management Studies - India
MMS
SKILLS
ABOUT SHARVAREE SHINDE
Work as a Technology Consultant and Customer Success Specialist where I partner with…
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