Maria Chirieleison

Channel Account Manager @Sophos

Manchester, GB

Responsibilities: •Provide Account Management to Sophos partners ensuring that they receive an excellent service•Profile Sophos partners and work with them specifically to grow their business and Sophos mindshare and promote new Sophos products•Offer knowledgeable advice to a base of Sophos resellers•Consistently articulate Sophos’ value proposition to Partners to maintain and expand Sophos’ business within Partner base•Identify and classify local partners within the CRM system to allow targeted marketing communications•Support channel planning process and forecasting for assigned Partners, in conjunction with Territory Account Managers Mid Market Team•Provide fast response times to requests and queries•Identify upsell and cross sell opportunities and work with your partners expand their business•Develop and maintain detailed knowledge of Sophos products, services and also that of Sophos competitors•Assist with partner education and training appropriate to your partner’s needs both via webinar or customer sites. •Enable partners to use Sophos Partner Portal•Make sure they understand Sophos Partner Program•Drive high renewal rates by ensuring partners focus on their renewals•Adherence to CRM (Salesforce) ensuring all activity is logged and accurately updated •Attend partner sites and Sophos organized Partner events to generate business opportunities when necessary

Università di Catania

Bachelor's degree, Languages