Margherita Capriglione
Web Experience Digital Platform Technologist, Sr Associate @Booz Allen Hamilton
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WORK HISTORY
Web Experience Digital Platform Technologist, Sr Associate @Booz Allen Hamilton
Work as the digital employee experience application lead within Booz Allen’s Enterprise Technology Services and Solutions organization, driving the technical stack for digital experience and engagement across the company. • Leads a team whose responsibility it is to manage and develop the corporate intranet and a suite of related employee engagement applications. • Partner with stakeholders to build an internal and external engagement layer within the global intranet ecosystem for site owners and content managers to drive efficiencies and new ways of working.• Responsible for the intranet analytics strategy and the platform feedback cycle to translate it into requirements. • Service Owner for the Microsoft Viva Employee Experience Platform of apps.• Implementing an Adoption Strategy and Program to drive digital literacy within the company.• Responsible for partnering with key stakeholders to implement a training framework for enterprise tools.• Cultivate relationships with primary stakeholders and leaders across the organization and provide recommendations on content and user experience. • Maintain deep expertise in platform functionality and provide support and training to end-users and content contributors, as well as solutions for digital transformation. • Lead the development of innovative solutions to highly complex problems, supervise and develop first level managers, manage relationships with stakeholders, and oversee user research, visual design, information architecture, site navigation, and application performance.• Lead, create and manage project plans to deliver outputs that enhance the customer experience in terms of content quality, accessibility, readability, and comprehension.
EDUCATION
Iona University
BA of Arts & Science, Communications Arts, Minor in BA - Advertising/Marketing
Iona University
Masters / Business, Management Information Systems
SKILLS
ABOUT MARGHERITA CAPRIGLIONE
A visionary modern work, employee experience professional with a focus on delivering the best digital experiences and implementing the right change management tactics to enable organizations to adopt global technology solutions. 30+ loyal years of transformative leadership in IT Digital Workplace Services at a Fortune 500 company. Proven in leading digital transformation initiatives and driving enterprise-wide technology enablement by transforming traditional workflows into streamlined tech-enabled processes. Emotionally intelligent people manager with the ability to attract, retain, and develop talent by leading with transparency, respect and empathy. Specialties include: Employee Experience | Modern Intranets | Change Management | Internal Communications | Technology Adoption | M&A | Delivery & Execution | Digital Strategies | Intranets | Process Optimizer | Adept Public Speaker| Passionate People Manager | Creative Thinker Technical expertise: Prosci Practitioner, Microsoft Office Suite, Microsoft 365 CoPilot AI, Windows 11, Creative Designing, Intranet & Portal Expert, Workday, Concur, Social Media, Staffbase for Internal Comms, ITIL Certified, Cybersecurity, G: Suite
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