Margaret H.
IT Business Partner @Infrastructure Ontario
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WORK HISTORY
IT Business Partner @Infrastructure Ontario
Toronto, ON, CA
Key relationship manager for IT and the dedicated business groups and is pivotal to identify, assess, and execute IT solutions to enable strategic and tactical objectives. Collaborate with business groups to proactively identify improvement opportunities and assessment of solution options. Articulate and document business requirements through facilitated sessions with participants at all levels. Perform vendor and solution assessments. Work collaboratively with stakeholders to identify and evaluate optimal technology design solutions. Accountable for successful execution of projects (both within business groups and enterprise wide). Oversee a cross-functional team and support the delivery of IT solutions to enable business outcomes.
EDUCATION
American Management Association
Professional Development
Ivey Business School at Western University
Professional Development
University of Toronto - Rotman School of Management
Professional Development
Western University
B.A. (Hons), Honours Psychology
SKILLS
ABOUT MARGARET H.
Dedicated, results-oriented Senior Program/Project Manager and Senior Business Analysis Consultant with a unique combination of extensive Business Operations and Information Technology (IT) experience based on a foundation of progressive roles in Operations, Finance and IT with proven track record in delivering business and software projects. Proficient in all facets of Project Management and System Development Life Cycle from inception to transition and adept at translating Strategic Business needs into technical requirements. Excellent leadership, problem-solving, relationship building and communication skills. Adroit in leading multiple projects with multidisciplinary, cross-divisional matrix teams and mobilizing them to deliver quality products and services.Expertise in:• Project Planning and Delivery (PMP) • Business Analysis • Agile Project Delivery - Scrum Master & Product Owner (CSM, CSPO)• Stakeholder Analysis & Management • Business Process Improvement (Lean)• Risk Management • Quality Assurance • Change Management • Post-implementation Business Support • IT Management• IT Service Management • IT Infrastructure Library (ITIL)
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