Margaret Floyd
Sr Technical Program Manager - Productivity & Efficiency @Tokyo Electron America
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WORK HISTORY
Sr Technical Program Manager - Productivity & Efficiency @Tokyo Electron America
Led cross BU team of 6 Engineering Managers to deliver critical business and technical solutions to improve operational efficiencies, effectiveness and customer experience.•Drove the advancement of Dx to promote product innovation.•Maintain a customer centric and holistic view of all processes and customer segments in the ecosystem to understand dependencies, cross functional impacts with regards to process, workflow and reporting.•Demonstrated strong cross-functional leadership building consensus across engineering, marketing, sales, and service teams.•Worked closely with customer to enhance quality and drive customer satisfaction.•Performed base-line metrics collection and Key Performance Indicators (KPI) to enable measurement of cost-savings and time-savings as a result of implementing improved processes.
EDUCATION
Arizona State University
Doctor of Philosophy (Ph.D.)
Arizona State University
Post Doctorate
Arizona State University
Bachelor's degree
SKILLS
ABOUT MARGARET FLOYD
Highly influential Engineering Manager/Program Manager with a 20+ year record of repeated…
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