Marcy Maxwell

WORK HISTORY

SKILLS

ABOUT MARCY MAXWELL

As an accomplished and strategic leader in Physical Security Operations and Global Compliance, I have been successful in transforming Service Organizational Controls (SOC) and Payment Card Industry Data Security Standards (PCI-DSS) compliance program reporting for 200+ in-scope data center facilities. My program integration drives risk management and process optimization and controls. The results break down communication silos while interpreting standards that apply to the core business among regional personnel—delivering uncompromising process performance and data-driven results. SUMMARY OF QUALIFICATIONS Sustained excellence in managing Physical Security operations and Compliance (SOC, PCI, etc.) that drives a smart, informed, secure, and productive workforce. Well-versed in the design and delivery of optimized operations and client communication clarity—focused on overall effectiveness, teamwork, and customer service. Superb communicator, relationship manager, and culturally competent collaborator with the ability to collaborate/work with stakeholders at all levels of the organization. Deliver 200+ qualified opinion reports annually—on time in an ever-changing global operational landscape. Knowledgeable of and proficient in security and compliance optimization, staff training, and effective operations analysis that drives proactive risk management and mitigation success. Solid industry intelligence of data center compliance and security regulations ensuring commitment to quality, data security, profitability, and industry program leadership. Culturally competent leader with a strong work ethic. Demonstrates a creative mindset with the ability to design and execute solid industry operations restructuring efforts that boost efficiency, while improving operational performance, accurate business reporting, and interpreting core business standards.AREAS OF EXPERTISE Data Center Compliance Design Quality Validation Protocols Develop/Maintain SOC & PCI-DSS Compliance Programs Interpret Core Business Standards Continuous Process Improvement Risk Management Technology Program Director End-to-End Global Security & Compliance Standards Staff Training – Security & Compliance Quality Processes/Procedures Focused Identify and Mitigate Security Operations & Compliance Risk Problem Resolution Strategist Define Processes for Greater Business Efficiencies Drive Global Team Work & Effectiveness Customer Service Focused Project Management