Marcy Buentello
Real Estate Agent @Basore Real Estate
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WORK HISTORY
Real Estate Agent @Basore Real Estate
Houston, TX, US
Licensed Texas real estate advisor maintaining limited, part-time activity focused on personal transactions and long-term investment education. This role complements, but does not replace, my primary professional focus in corporate leadership, analytics, and customer-focused roles.
EDUCATION
University of Phoenix
Bachelor's degree, Business Administration and Management, General
University of Phoenix
Bachelors of Science, Business
ABOUT MARCY BUENTELLO
I’m a strategic enablement and customer experience leader with 25+ years in the Energy Industry and 15+ years of management experience leading high-performing teams across sales, service, and technology.Known for connecting strategy to execution, I specialize in designing and implementing sales and service capabilities that transform how teams engage with customers. My background includes leading Net Promoter Strategy programs, driving large-scale CX transformations, and improving performance through process improvement and technology.I bring a collaborative leadership style, deep emotional intelligence, and a strong track record in building relationships, managing vendor partnerships, and enabling front-line teams to deliver measurable results.Specialties: Customer Experience (CX), Net Promoter Strategy, Process Optimization, Salesforce Enablement, Sales Management, Emotional Intelligence, Coaching, Vendor Partnerships, Mass Market Strategy, Agile Execution
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