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Marcos Paulo Henrique Pinto
Senior Product Manager @Shopee
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WORK HISTORY
Senior Product Manager @Shopee
Expanded fulfillment operations from São Paulo-only to nationwide coverage by redesigning fiscal and operational onboarding processesLed automation redesign of inbound approval system, reducing SLA from 3 hours to near-instant processing and enabling volume growthScaled operations supporting ~5k active sellers/month with consistent 10%+ MoM growthManaged collaboration with engineering teams in China and Singapore, overcoming language and timezone challengesDesigned fail-safe systems allowing live operational model correction
EDUCATION
ETEC Carlos de Campos
Technical, Design and Visual Communications, General
FEI
Graduated, Mechanical Engineering
FK Partners
Financial Feasability Analysis
Tera
Digital Product Leadership
ABOUT MARCOS PAULO HENRIQUE PINTO
I’m a Senior Product Manager focused on solving complex problems and building scalable platforms in environments with legacy systems, organizational misalignment and operational challengesThroughout my career, I’ve led high-impact initiatives involving platform integrations, process automation and strategic roadmap definition in close collaboration with C-level stakeholdersA key highlight was leading a multi-brand integration platform at Arcotech, aligning independent business units and improving customer satisfaction, system reliability and team well-being I’ve also founded and launched side projects in energy and hardware innovation, mentored PMs and contributed to hiring across product, engineering and designI seek global opportunities where I can help companies navigate scale, legacy transformation and platform complexity, while improving team well-being
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