Marco Cassone
Vice President, Strategic Change Management @City National Bank
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WORK HISTORY
Vice President, Strategic Change Management @City National Bank
Los Angeles, CA, US
Team leader-manager on Enterprise Change Enablement/Adoption (ECEA) team and Change Lead on 1LOD Credit Centralization and Commercial Lending Transformation impacting all front-line sales and credit teams- Saved $1.2MM projected project expense for external consultant team by taking on full-spectrum change management support for two major division and enterprise initiatives- Crafted enterprise messaging on division rebranding and leadership change serving 3 EVPs; developed, deployed sensitive communication plan for 3 restructuring initiatives and 1 reduction in force- Led communications and training strategy, content, and deployment for 15+ transformation projects- Led change support for job title standardization / role simplification effort impacting 400+ credit underwriters and managers; built 80+ Role Mentor network for training support to impacted colleagues- Designed, deployed 4-hour interactive sales-credit Interaction Model workshop for all front-line units.
EDUCATION
Pepperdine Graziadio Business School
Master of Science (M.S.), Organization Development
University of Washington, Seattle: School of Psychology, School of Music
Bachelor of Science with Honors, Psychology, Music, & Psychomusicology
SKILLS
ABOUT MARCO CASSONE
Accomplished change leader with 10+ years of experience at the intersection of Organizational Change Management, Business Transformation, and Organization Effectiveness. Demonstrated expertise serving Finance, Operations, IT/Data, Sales, and HR functions across diverse industries, such as Tech, Financial Services, Healthcare, Retail, and others.I\'m a behavioral science whiz at uncovering and capitalizing on ways to align business strategy, leader-manager narratives, and workforce ability to navigate large-scale change. Whether internal or external, I bring a consultative, customer-centric approach to the People Side of Change (Prosci certified in ADKAR, Scrum Master certification in Agile, Coaching certification, and Pepperdine Business School Masters). Career at a Glance: • 10+ years as internal-external change consultant • Executive accolades: CFO Operational Excellence and Change Rock Star awards • 10+ years designing, delivering, managing change communications and training • 15+ years as expert facilitator/trainer delivering 500+ workshops, trainings, and offsites • Demonstrated acumen supporting 12+ large-scale, global transformations- Business transformation (process improvement, org design)- Digital/data transformation (data quality, analytics, governance)- Finance transformation (risk, compliance, controls, tax, accounting)- Agile transformation (delivery portfolio governance, business agility)- Sales transformation (incl. external channel partners)- HR transformation (Workday-ADP migration, org effectiveness)Balanced acumen in strategy and tactical planning:Designing/presenting holistic change strategies to executives with sleeves rolled up to execute detailed readiness plans. Adept storyteller translating complex change into simple concepts users can understand. Trusted advisor to business and program leaders in driving change adoption metrics that are achievable and make sense. I build partnerships quickly through iterative, pilot-to-plan approaches that gather valuable qualitative/quantitative feedback and bring strategic visions to life.I love what I do. I engage and align audiences at all levels in meaningful ways that create value, realize benefits, and give people a consistent voice in co-piloting change.Clifton StrengthsFinder top strengths: Strategic Thinking, Analysis & Problem Solving, Optimization, Relationship Building, Activation, and Achievement.
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