Marcelo Cueto Mancini

Customer Experience Associate @Scotiabank

CA

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking forProcessing day-to-day transactionsNurturing rich, long-standing relationshipsContributing to the Branch’s targets by identifying and fulfilling simple sales opportunitiesBeing a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to manage their banking needs betterBuild strong customer relationships and deliver excellent customer serviceUncover and solve customers’ needsExplain complicated concepts simplyDemonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environmentDemonstrate an eagerness to learn and determination to succeed