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Mara Vianey Cortés López
Health & Insurance Lead Mexico @Citi
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WORK HISTORY
Health & Insurance Lead Mexico @Citi
Leading the Health & Insurance strategy for Mexico, ensuring operational governance, financial control, and vendor performance across both institutional and voluntary programs.This role bridges Finance, HR, Governance, Payroll, Legal, Brokers, and Vendors to ensure sustainable, compliant, and employee-centric benefits operations.Key focus areas:•Operational and financial governance of medical and insurance programs•Vendor and broker performance management (broker, providers, insurers), including service quality, compliance, and cost control.•Benefits communication and employee education strategy•Risk mitigation, documentation, and audit readiness•Cross-functional alignment with Global, Regional, and Local stakeholders•Driving continuous improvement in processes, controls, and service experience•Acting as the main point of contact for Mexico on health & insurance matters, while shaping a more strategic, data-driven, and sustainable benefits model.
EDUCATION
Tecnológico de Monterrey
Certification, Organizational Development and Change Management
Universidad del Valle de México
Diplomado, Gestión estratégica de Compensaciones y Beneficios
TP Learning
International Certification, HR Business Partner
Consultek
Diploma of Education, Salary, Compensation and Benefits Strategy
Wharton Online
Course, People Analytics
Universidad Anáhuac
Master, Finance
Universidad Anáhuac Mexico Norte
Bachelor of Business Administration (B.B.A.)
Universidad Anáhuac
Teoría y Herramientas del Proyecto de Negociación de Harvard, Habilidades sociales y para los negocios
ABOUT MARA VIANEY CORTÉS LÓPEZ
Recursos Humanos / Desarrollo de Talento / Estrategia de Talento / Coordinación y ejecución de planes de capacitación / Desarrollo y ejecución de programas de desarrollo y liderazgo / Employee Value Proposition / Encuesta de Clima Organizacional / Certificaciones externas / Onboarding / Offboarding / Adminsitración del personalLíder de RR.HH. y Cultura con más de 10 años de experiencia en México y LATAM, socia estratégica de negocio para impulsar el crecimiento organizacional. Experta en coaching de liderazgo, gestión de talento, compensaciones y administración de presupuestos. Reconocida por alinear iniciativas globales de RR.HH. con las necesidades regionales.
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