Mansi Desai

Customer Experience Associate @Conduent Uk & Ireland

Lead product enhancement initiatives by collaborating with cross-functional teams, ensuring that changes align with business objectives and improve customer outcomes- Ensure compliance with FCA regulations and governance by maintaining up-to-date knowledge of industry standards and applying this to all customer interactions and product developments- Manage relationships with key stakeholders, effectively influencing decisions and driving positive outcomes for product performance and customer satisfaction- Apply commercial acumen to analyze market trends and customer feedback, informing strategic product decisions that align with business goals and enhance customer satisfaction.