Manjinder Singh
Senior Solutions Professional @Sysgen Solutions Group
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WORK HISTORY
Senior Solutions Professional @Sysgen Solutions Group
Edmonton, AB, CA
EDUCATION
Concordia University of Edmonton
MISSM
ABOUT MANJINDER SINGH
Over 9 years of experience in IT industry performing various roles including IT Technician, IT Assistant, Network Security Analyst and IT Support analyst.Experience in working with L1,L2 $ L3 support issues, managing predefined SLA and proactive in coming up with the process to avoid any escalations.Extensive experience of client interaction, requirement gathering and analysis.Proficient troubleshooter, analytical and critical thinker, addresses customer support issues promptly.Demonstrated ability to operate networking equipment’s, developing and implementing ideas for new labs.Strong ability to work under pressure, in a fast-paced environment and flexible to adapt to a constantly changing environment.
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