Malcolm Holmes
Head of Commercial Development Bdma Sen Tech @Servicemaster Uk Limited
Leicester, GB
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 1999 — Present
Head of Commercial Development Bdma Sen Tech @Servicemaster Uk Limited
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Leicester, GB
Focused Customer relationship management combined with the implemented strategy for managing and nurturing customer supplier interactions thus ensuring full compliance is delivered through contracted agreed level of service, by involving technology to organize, automate, and synchronize business processes
SKILLS
Microsoft ExcelCall CenterRestorationCustomer RetentionOperations ManagementCustomer ServicePerformance ManagementStrategyContract NegotiationNvq Level 3 Furniture RestorationTeam BuildingCall CentersBusiness DevelopmentLeadershipInsurance FraudTeam LeadershipProcess ImprovementStrategic PlanningInsuranceCoachingProject ManagementTrainingCustomer SatisfactionBritish Damage Management Association Sen Tech QualificationBusiness StrategyNew Business DevelopmentMicrosoft OfficeBudgetsConstruction Skills Certification Scheme (Cscs)Business Process ImprovementCity& Guilds Furniture DesignAccount ManagementChange ManagementBusiness ProcessProperty DamageNegotiationFraud Claims
ABOUT MALCOLM HOLMES
17 years working within Damage Management Insurance Industry Supply chain. Supply…
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