Akhtar
Salesforce Lead Emea @Johnson Controls
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WORK HISTORY
Salesforce Lead Emea @Johnson Controls
Serve as primary system administrator for the Salesforce.com environment with 250+ users.Executes all configuration changes from changing field names or to more work-intensive projects such a re-mapping fields or doing a record update that may require tools such as the Force.com Data Loader.Handle all essential administrative functions, including user account maintenance, reports and dashboards, workflows, and other routine tasks.Actively participate in internal functional meetings making sure data integrity and accuracy is maintainedCreate, update, and maintain all price books in our CPQ environment.Management of the Salesforce CRM system and regular liaison with the wider sales and marketing team to ensure accuracy and timeliness of the information input.To work closely with Sales Managers and developers to initiate and lead new developments to enhance sales productivity.Manage post live reviews to ensure intended purpose and results are realised and communicatedManages all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users.Regularly audits data to uncover data integrity issues and identify areas for improvement.
EDUCATION
Birmingham City University
Bachelor of Arts (B.A.), Financial services
The Chartered Institute of Management Accountants
Cima - Managerial Level, Accounts
Washwood Heath School
NVQ3 Business Studies, Business Administration and Management, General
Chartered Institute of Insurance
Financial Planning Certificate 1&2, Financial Planning and Services
Birmingham City University
Bachelor's degree, Banking and Financial Services
ABOUT AKHTAR
A well-organised and diligent IT Professional with strong commercial acumen developed…
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