Maksym Tykhenko
Senior Customer Success Manager, Select Territory, Canada @IBM
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WORK HISTORY
Senior Customer Success Manager, Select Territory, Canada @IBM
Toronto, ON, CA
As a Customer Success Manager, I help organizations unlock the full value of IBM technology by driving product adoption, expansion, and measurable business outcomes. I work across a broad territory, supporting a wide customer base and ensuring every client receives the right guidance at the right time.Leveraging deep expertise in IBM platforms, I accelerate technology adoption, mitigate risks, and help clients realize value faster.My focus is simple: empower customers to succeed with IBM solutions and build long‑term pathways for growth.
EDUCATION
Kharkiv National University of Radio Electronics
Master of Science - MS, Computer Science
ABOUT MAKSYM TYKHENKO
As a Senior Customer Success Manager AI/MLOps Architect at IBM, I leverage my extensive experience in technology and customer success to deliver innovative solutions that meet the needs of our clients. With over 18 years of experience in the IT industry, I have developed a strong background in cloud computing, data engineering, and artificial intelligence.I hold a Master of Science degree in Computer Science and multiple IBM/GCP/AWS/other certifications. I am passionate about staying up-to-date with the latest trends and technologies in the field, and I continuously seek opportunities to learn and grow. My goal is to use my skills and knowledge to create value for our clients and contribute to the advancement of the IT industry.
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