Majd S.
Customer Service Representative @PLS
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WORK HISTORY
Customer Service Representative @PLS
Brooklyn, NY, US
Providing outstanding customer service to ensure repeat business.• Promoting our products and services to current and potential customers• Ensuring all transactions are completed in compliance with federal, state, and local regulations.• Following company policies and procedures• Maintaining a balanced cash drawer• Completing all transactions accurately, including cash handling• Using multiple computer applications to access information and process transactions.• Resolving customer complaints or referring complaints to the Store Manager for resolution• Maintaining a safe, organized, and clean environment• Performing other duties as instructed by management.
EDUCATION
Al-Hikmah School
High School, Scientific Sector
Applied Science University
Bachelor's degree , Finance and Banking
ABOUT MAJD S.
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Organized and excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
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