Crismely Trinidad

Customer Service Representative @PLS

Bronx, NY, US

Handle financial transactions – Accurately process check cashing, money orders, wire transfers, and bill payments while following company policies and regulatory compliance standardsPromote financial products – Inform customers about available services such as store debit card and assist with applications or enrollmentMaintain accurate records – Balance cash drawers, reconcile daily transactions, and prepare end-of-shift reports to ensure accuracy and prevent discrepanciesEnsure security and compliance – Verify customer identification, monitor for fraud or suspicious activity, and adhere to privacy, anti-money-laundering, and company security procedures

John Jay College (CUNY)

Human Services and Community Justice, Social Services

Borough of Manhattan Community College

General Management, Business Management