Maina Howard
Customer Success @Everlaw
Signup · Get unlimited contacts
WORK HISTORY
Customer Success @Everlaw
Oakland, CA, US
EDUCATION
University of California, Berkeley
B.S., Business Administration
UCLA Anderson School of Management
MBA, Marketing
ABOUT MAINA HOWARD
I am a customer success professional with over six years of experience in helping customers achieve their goals and driving business expansion. I have an MBA in Marketing from UCLA Anderson School of Management and a B.S. in Business Administration from UC Berkeley.Currently, I work in Customer Success at Everlaw, a cloud-based legal software company that simplifies and accelerates the discovery process for litigation and investigations. I leverage my expertise in SaaS, CRM, and litigation to provide effective solutions, support, and guidance to customers across various industries and sectors.Previously, I was a Client Services Lead at Kairos Fiduciary Services, where I streamlined client care communications, improved new client onboarding, and advocated for client interests, resulting in increased referrals, reduced calls, and substantial savings. I have also demonstrated my skills in education, marketing, and SaaS, as well as my ability to cultivate relationships, address challenges, and communicate effectively.I am passionate about delivering exceptional customer satisfaction and value, and I am always eager to learn new skills and technologies that can enhance my performance and benefit my customers.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.