Mahtab Hossain
Digital Marketing & Administrative Specialist @Ielts & Canada
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WORK HISTORY
Digital Marketing & Administrative Specialist @Ielts & Canada
Toronto, ON, CA
Managed Google Ads, Meta Ads, and social media campaigns with A/B testing and optimized targeting, driving +25% leads and +20% sales-Designed high-performing creatives in Canva and Adobe InDesign using customer insights, raising CTR by 18% and engagement by 20%-Optimized targeting and bidding via Google Analytics and platform data, lifting ROI by 12%-Strengthened client retention by 15% through regular reviews, reports, and strategic upsells-Delivered customer support for 40+ daily inquiries, ensuring prompt resolution and satisfaction-Maintained CRM accuracy for orders, refunds, and renewals; trained new hires on systems and service standards-Coordinated with teams using project tools to achieve 98% on-time campaign delivery.
EDUCATION
Douglas College
Postgraduate Degree, Digital Marketing
BRAC University
Bachelor of Business Administration, Digital Marketing
Birshrestha Munshi Abdur Rouf Rifles Public College Dhaka, Bangladesh
HSC, Business Studies
Feroza Bashar Ideal College Dhaka, Bangladesh
S.S.C, Science
ABOUT MAHTAB HOSSAIN
Marketing is not just my profession it’s where my creativity, strategy, and people skills come together to create meaningful impact.With a background in business and a postgraduate diploma in digital marketing from Douglas College, I bring hands-on experience across social media management, performance marketing, and customer success. My journey has taken me through diverse roles, from running paid ad campaigns at ESKIMI across Google and Meta platforms to developing brand strategies and engaging content as a Digital Marketing & Administrative Specialist at IELTS & Canada.Alongside my digital expertise, I’ve also contributed to customer operations, CRM support, and internal process improvement, blending marketing with operational efficiency.Having worked across Canada, Europe, and South Asia, I thrive in dynamic, multicultural environments and enjoy turning marketing challenges into measurable growth. I’m currently based in Vancouver, BC, and open to opportunities in digital marketing, ad operations, or strategy roles that value creativity, precision, and adaptability.Let’s connect and collaborate on building something impactful!
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