Ashike Mahmud
Support Specialist - Advisors @Shopify
Signup · Get unlimited contacts
WORK HISTORY
Support Specialist - Advisors @Shopify
EDUCATION
Dalhousie University
Master's degree
Barisal Cadet College (BCC)
Higher Secondary School Certificate (HSC)
North South University
Bachelor of Business Administration - BBA
Barisal Cadet College (BCC)
Secondary School Certificate (SSC)
Bangladesh University of Professional (BUP)
Bachelor of Science (BSc)
ABOUT ASHIKE MAHMUD
E-Commerce Business Analyst and Project Management professional with hands-on experience at Shopify supporting Support Advisors (SSA). Master of Electronic Commerce (Dalhousie, 2021), with a strong passion for AI-driven solutions and practical experience using data and automation tools to improve business processes and customer outcomes. Skilled in Agile and Scrum methodologies, with a track record of cross-functional collaboration and delivering value in fast-paced environments. Technical Skills: • Web & Scripting: HTML, CSS, JavaScript/jQuery, PHP, Liquid • Databases: MySQL, SQL, JSON, Splunk, Mode • CRM & Ticketing: Salesforce, Zendesk, Slack • BI & Analytics: Excel (Advanced), Power BI, Tableau, IBM Cognos, SAP (Lumira, HANA, Crystal Reports, Predictive Analytics)
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.