Mahendra Patel
Senior Business Analyst - Barclays Uk @Capgemini
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WORK HISTORY
Senior Business Analyst - Barclays Uk @Capgemini
Northamptonshire, GB
Facilitated workshops to understand business operation teamsโ pain points, desired goal, preference, user behaviour and motivations Elicited business requirements for unsecured lending affordability calculations. Collaborated with various business entities such as Credit Risk Management, Fraud management, Marketing, Finance, Business Operations and Compliance to get buy-in on the captured business requirements Collaborated with engineering teams to check the technical feasibility and potential integration points Ensured adequate controls were placed in each step to highlight any deviations in the modified customer journeys, that enabled near real-time course correction Decomposed high-level business requirements into detailed functional artifacts such as user stories, process flows, business rules, wireframes, screen mock-ups and customer communications Facilitated workshops with designers, technical architects, engineering and testing teams ensuring clear communication of business requirements Worked with Product Owners to prioritise the User Stories in order to deliver in a sprint fashion. Worked closely with the technical team during the backlog refinement, daily scrum, sprint review and retrospectives Identified project risk and constraints and took actions to mitigate them
EDUCATION
Shri G S Institute of Technology & Science
Bachelor of Engineering - BE
SKILLS
ABOUT MAHENDRA PATEL
A with over 20 years of working experience in the IT industry. Obtained my Bachelor of Engineering in 2003 and hold certifications in SAFe 5 Product Owner and Product Manager, Competency in Business Analysis, and Connected Manager certification from Capgemini showing commitment towards my personal learning and development to achieve my career progression goals.Experienced in delivering within the Banking and Financial sectors. Enthusiastic about solving complex business problems and delivering value to my clients, helping large organizations in the banking, credit card and personal loan business units streamline their processes and procedures to increase their revenues and profit margins, and prevent them from breaching regulations by remaining compliant.Having worked on multiple projects in dynamic and which include digital transformation, migration and regulatory changes, these projects have enabled me to gain in-depth experience in all stages of SDLC which includes requirement elicitation, analysis, design, implementation, testing, deployment, and release within Agile environments, as well as adding value within business environments and alignment towards business goals and objectives.Others say that I am an who works effectively with cross-functional teams, being highly motivated with excellent interpersonal, communication, and analytical skills, enabling me to manage internal and external stakeholders with confidence. Passionate about supporting colleagues and in meeting their career goals, empowering me to add value to the overall skillset of the Business Analysis team, as well as improving my leadership and management skills:SDLC, Waterfall, Agile, Scrum, Scaled Agile:MS Office, MS Visio, Draw.io, JIRA, Confluence, Figma, MS Teams, Zoom, SOAP, Postman:Mainframe, Cobol, DB2, MS SQL Server Management Studio, SQL, SAS, Business Intelligence, Data mapping, Cloud-based platforms, AWS, Python, HTML, JSON, APIs
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