Mahender Singh
Deputy Manager - Crm & Loyalty Program @Mahindra & Mahindra , Tractor Division
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WORK HISTORY
Deputy Manager - Crm & Loyalty Program @Mahindra & Mahindra , Tractor Division
Mumbai, IN
Design, implement, and manage end-to-end loyalty programs tailored to customer segments and business goals. Monitor Customer Life Cycle Value & CSI.3. Monitor program performance metrics (e.g, enrollment, engagement, redemption, ROI) and provide actionable insights4. Develop and execute targeted campaigns to drive member acquisition, engagement, and retention.5. Ensure loyalty initiatives align with brand values and customer experience standards.
EDUCATION
Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Business Administration - MBA
ABOUT MAHENDER SINGH
Experienced Loyalty and Customer Relationship Management with a demonstrated history of…
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