Madhuri Venkatesh
Learning and Development Manager - India @Sodexo
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WORK HISTORY
Learning and Development Manager - India @Sodexo
IN
EDUCATION
M.S. RAMAIAH UNIVERSITY OF APPLIED SCIENCES, BANGALORE
Bachelor's degree in Hotel Management , Hospitality Administration/Management
SKILLS
ABOUT MADHURI VENKATESH
As a Learning and Development Manager at Sodexo, I oversee the training and quality assurance of the corporate catering services provided to Google across India. I design, deliver, and evaluate learning programs that align with the strategic goals and brand standards of both Sodexo and Google, and that enhance the skills and competencies of the catering staff.With a Bachelor\'s degree in Hotel Management and several certifications in hospitality, service excellence, and management, I have a solid background and experience in the hospitality industry. I have worked with leading hotel groups such as Marriott, Shangri-La and IHG, managing the learning and development and service excellence functions of the rooms division and food and beverage departments. I have successfully led and supported multiple initiatives to improve the guest satisfaction, employee engagement, and operational efficiency of the hotels. I am passionate about creating a high-performing and highly engaged work environment, where learning and development are integral to the service culture.
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