Lynn Nester

Professional Trainer @TTA (The Training Associates)

Marietta, GA, US
MOBILE NUMBERS
+17•••••••14

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WORK HISTORY

Mar 2012 — Present

Professional Trainer @TTA (The Training Associates)

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Atlanta, CA

EarthlinkPhone System TrainingJanuary 2013-Present • Trained associates to use hard/soft phones• Taught VOIP use to educators, manufacturing clients and customer service personnelMorgan Stanley Smith BarneyConversion TrainerMarch-August 2012• Trainer for large-scale proprietary merger / software upgrade / Citrix / MS Office 2010 • Delivered in-class ILT and one-on-one training to high-profile executives / end-users• Direct troubleshooting of technology / software issues in extremely high-stress environments• Reported daily client feedback and weekly performance metrics

EDUCATION

1982 — 1984

New Orleans Baptist Theology Seminary

MRE

1975 — 1977

Kennesaw State University

Associates

1977 — 1979

University of Tennessee-Knoxville - College of Business Administration

BS

SKILLS

Event PlanningEmployee TrainingLeadership DevelopmentCall CentersWorkshop FacilitationInstructional DesignQuality Assurance ReviewSmall BusinessAdult EducationCommunity OutreachLeadershipFacilitation/Training DeliveryTrainingCurriculum Content DevelopmentStrategic PlanningCoachingCustomer ServiceStaff DevelopmentPublic SpeakingHands-on TrainingConflict ResolutionTeam Building

ABOUT LYNN NESTER

Instructional Designer at Red 27 | Content Development and Curriculum Design

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