Lynn McCalmont
Customer Success Director @First Advantage
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Director @First Advantage
Atlanta, GA, US
2017 and 2018 President Club recipient who is responsible for a maintaining and growing $20 million dollar book of business with key Fortune 500 clients. Responsible for retaining and growing client portfolio through relationship building, proactive program management and identifying additional products and revenue opportunities.• Serve as a trusted advisor to C-level contacts and be seen as an extension to their team• Conduct client partnership meetings with focus on strategic initiatives, new products, enhancements and alignment with client business goals.• Perform analytics and problem resolution, using trending data to identify areas of opportunity lending more efficiency onboarding practices. • Build strategic relationships with clients by understanding their business and program in order to assess screening needs and recommend products and solutions to enhance current program.• Share best practices and industry trends to align with client business goals with a focus on risk mitigation and compliance.• Collaborate with internal key stakeholders such as operations, sales, and client-facing departments to ensure efficient issue resolution and best practices are implemented for client.
EDUCATION
Kennesaw State University
Management
SKILLS
ABOUT LYNN MCCALMONT
For over 20 years, my mission has been clear: help organizations make smarter hiring…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.