Praju Sajeevan
Senior Manager Customer Care @First Advantage
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WORK HISTORY
Senior Manager Customer Care @First Advantage
EDUCATION
IEC UNIVERSITY
Bachelor of Business Administration - BBA, Business Administration and Management, General
Cathedral Composite PU College
PUC, Electronics
ABOUT PRAJU SAJEEVAN
As a Senior Manager at FIRST ADVANTAGE, a global leader in background screening services, I oversee the operations and performance of a team of customer service professionals who handle complex and sensitive inquiries from clients and candidates. I have been working in this role since April’24, after being promoted from Assistant Manager in recognition of my achievements and leadership skills.With more than thirteen years of experience in customer service and business process management, I have developed strong competencies in people management, performance management, motivation, interpersonal skills, quality assurance, and compliance. I am passionate about delivering exceptional service and value to our customers, while ensuring a positive and collaborative work environment for my team. My goal is to continue to grow and excel in my field, and to contribute to the success and reputation of First Advantage.
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