Lyndon Hearn

Group CIO @WHSmith

St Albans, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Group CIO @WHSmith

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London, GB

Member of our Group Executive and oversight of our Global Technology activity from strategy to operations.Delivery of a 5 year, 50m GBP Transformation investment plan to stabilise and modernise store and central systems in Australia, US and UK. Oversight of significant investment in people, process and technology to mature our cyber security posture. Technology Approach and delivery of major divestment and investment opportunities such as separation of our High Street business.Oversight of teams and partnerships around the world varying from 5 to 100 colleagues, delivering with lean budgets of up to 50m GBP total.

EDUCATION

1995 — 1998

University of Nottingham

BSc (Hons) 1st Class, Computer Science and Mathematics

SKILLS

Start-UpsSEOJavaStrategyE-CommerceMulti-Channel RetailSearch Engine Optimization (SEO)Software EngineeringOutsourcingMobile DevicesAgile MethodologiesMobile ApplicationsManagementService-Oriented Architecture (Soa)Business IntelligenceSoftware DevelopmentScrumBusiness StrategyContinuous IntegrationInternational DevelopmentUser ExperienceAgile Project ManagementStrategic LeadershipSoaEntrepreneurship

ABOUT LYNDON HEARN

A sharp, driven, and passionate technology leader with a career focused on multichannel retail and travel industries. Enables people and technology to create short-term results with long-term strategic value. Proven success in leading global teams through significant change; such as international expansion, replatforming, centralisation, and agile adoption. Taken a multi-national technology startup through investment growth, acquisition, and sale. With a strong academic background I\'m known for my sharp mind, commercial awareness, and passion for inspiring talent.CAREER HIGHLIGHTS• Repeated success delivering global technology solutions, with distributed international teams of up to 350 people and budgets up to £150m. Typically partnering with Executive Board members.• Developed and overseen high-availability, high-scale systems such as Tesco’s UK in-store and online customer payment solution, handling at peak 4.3m card transactions (£216m sales) in a day.• Directed technology for large-scale complex transformational programmes, such as store-level merchandising across Tesco stores in the UK, enabling sales uplift and operational efficiency.• Created and organised effective teams from scratch, for example 100 people organised around agile development principles, to a new deliver global digital platform for Tesco Clubcard Rewards.• Significant experience of consumer website delivery and management, such as the flagship £4bn global platform for Tesco Groceries online.• Proven achievements in CTO/CIO positions (e.g. Kelkoo.com), as well as an effective member of a technology leadership team,(Yahoo, Tesco PLC).• Strong academic background with a 1st Class degree in Computer Science and Mathematics.

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