Lydia Chappell

Digital Transformation Consultant @IBM

My role specialises in digital transformation, learning and change management, more specifically in the HR business area. I use technology solutions, to help improve employee experience. Putting people and their needs at the heart of business digital transformations. This includes a clear communications strategy, user research (Personas), key stakeholder engagement (including setting up and stabilising change networks) and developing and creating both classroom based and e-learning training courses.