Lurance Saleh

Sr IT Process Manager @Adtalem Global Education

Chicago, IL, US
EMAILS
l••••••••@adtalem.com
MOBILE NUMBERS
+17•••••••30

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WORK HISTORY

Feb 2019 — Present

Sr IT Process Manager @Adtalem Global Education

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Downers Grove, IL, US

Responsible for leading, organizing, and motivating a team of IT professionals in delivering IT operations and service management solutions. Responsible for process and execution of the Network Operations Center (NOC), Problem Management, Incident Management, and IT Communications.

EDUCATION

2012 — 2014

DeVry University

Bachelor degree, Networking and Communication Management (Concentration Cisco)

1998 — 2002

University of Illinois Chicago

Business Administration and Management

2015 — 2017

Keller Graduate School of Management of DeVry University

Master of Business Administration - MBA

SKILLS

Cisco TechnologiesNetworkingSwitchesTcp/IpNetwork DesignRoutersLeadershipNetwork SecurityTeamworkComputer HardwareCisco RoutersWireless NetworkingTroubleshootingWindowsTime ManagementNetwork AdministrationSocial NetworkingVlanWindows ServerTeam BuildingCustomer ServiceSystem AdministrationMicrosoft ExcelMicrosoft OfficeWindows 7Computer RepairSoftware DocumentationSoftware InstallationWindows XpPublic SpeakingSecurityVoipStrategic PlanningOperating SystemsResearchLinuxLan-WanVisioMicrosoft WordPowerpoint

ABOUT LURANCE SALEH

Experienced Information Technology professional with a successful track record of…

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