Lukundo Mposha

Customer Success Specialist @D2L

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Customer Success Specialist @D2L

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EDUCATION

2004 — 2011

Lake Road PTA School

G.12 O level Certifiacte

2021 — 2022

University of Victoria

Master of Global Business

2013 — 2017

Sobey School of Business at Saint Mary's University

Bachelor of Commerce (B.Com.)

ABOUT LUKUNDO MPOSHA

Hi there, most people call me “Lu”. Born and raised in Zambia, I moved to Canada at 18 - driven by faith, purpose, and a deep belief in the power of new beginnings. Since then, I’ve made a life and career rooted in connection, growth, and resilience.Today, I’m a proud dual Zambian-Canadian citizen living in downtown Toronto. Professionally, I specialize in helping people and organizations thrive through relationship management. My background in SaaS and higher education has shaped me into a relationship-centered Customer Success professional who can manage change, drive engagement, and deliver meaningful results. I’m known for bringing clarity, care, and a thoughtful approach to every conversation and collaboration.Outside of work, I enjoy exploring new travel destinations, curating playlists that range from Afrobeats to country, and cheering on Chelsea FC with my dad. I’m also an active member of Mount Pleasant Baptist Church, where I attend services every Sunday.If you’re looking to connect with someone who brings heart, strategy, and a global perspective to relationship-driven work — let’s connect.

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Lukundo Mposha — Customer Success Specialist at D2L in Toronto, ON, CA | Unifers