Luke Kremer
Account Manager @Syntax
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WORK HISTORY
Account Manager @Syntax
Primary point of contact for enterprise clients, building trusted relationships and ensuring the success of their SAP initiatives, including RISE with SAP, cloud migrations, and ERP transformation projects.Key Responsibilities- Partner with clients to understand business objectives and align SAP solutions to deliver measurable value- Manage the full customer lifecycle — from onboarding to expansion — ensuring high satisfaction and retention- Collaborate with internal SAP consultants, project managers, and technical experts to deliver seamless solutions- Identify growth opportunities within existing accounts and drive strategic upsell/cross-sell initiatives- Oversee contract renewals, commercial negotiations, and account planning- Act as the client advocate within Syntax, ensuring issues are resolved quickly and proactively.
EDUCATION
University of Toronto
Bachelor of Science (B.Sc.), Cognitive Science, Computer Science
SKILLS
ABOUT LUKE KREMER
Account Management | Helping Enterprises Maximize Value from Their SAP Investments
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