Luke Johnson

Platform Product Manager @Nexus Mods

Exeter, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Platform Product Manager @Nexus Mods

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As a Product Manager at Nexus Mods, I work on the platform and infrastructure that powers one of the world’s largest gaming modding ecosystems, supporting millions of users and creators across thousands of games.I initially helped shape the development of our next-generation mod manager, working closely with engineering, design, and the community to solve complex challenges around scalable mod delivery, load order management, dependency handling, and conflict resolution in highly customised game environments.I am now part of the Platform team, where my focus has expanded to the systems, services, and infrastructure that underpin the entire Nexus Mods ecosystem. Nexus Mods is Cloudflare’s largest UK customer, and I work closely with engineering teams and external partners to ensure the platform remains performant, resilient, and secure at significant scale.My role spans platform strategy, live service operations, trust & safety, and sustainable monetisation, balancing long-term infrastructure investment with meaningful user and business impact.Key areas of focus include:• Platform-level product discovery to identify and solve systemic scalability, performance, and reliability challenges• Aligning platform strategy with community trust, creator sustainability, and business objectives• Supporting a high-traffic, globally distributed platform operating at Cloudflare scale• Leading trust & safety initiatives, including age verification, automated CSAM detection, and abuse prevention systems• Enabling sustainable, user-friendly monetisation through programmatic advertising and platform services• Building tools, APIs, and internal frameworks that empower creators, users, and partner teams• Working cross-functionally across engineering, design, moderation, community, and leadership teams• Applying continuous discovery, rapid iteration, and data-informed decision-making on a live, community-driven platform

EDUCATION

2002 — 2007

Sheffield Hallam University

BSc Hons, Computing Visualisation

SKILLS

Process ImprovementEnterprise SoftwareMicrosoft OfficeBusiness IntelligenceCall CentersCall CenterTeam LeadershipProject DeliveryBusiness Process ImprovementSap BusinessobjectsIntegrationChange ManagementTelecommunicationsTrainingSqlTechnical Data AnalysisRequirements AnalysisTeam ManagementMicrosoft Sql ServerContact CentersCrystal ReportsCustomer ExperienceOperating SystemsMisService DeliveryTechnical SupportBusiness AnalysisDatabases

ABOUT LUKE JOHNSON

Product Manager with extensive experience in gaming platforms and digital ecosystems. Currently at Nexus Mods, shaping the future of the world’s largest modding community. Proven track record delivering at both product and platform. Building next-generation tools for mod creators and users, scaling infrastructure, and leading critical trust & safety initiatives. Skilled in product discovery, strategy, and cross-functional collaboration, with a focus on user impact, scalability, and sustainable growth.

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Luke Johnson — Platform Product Manager at Nexus Mods in Exeter, GB | Unifers