Luke James Waddy

Assistant Manager HR @Deloitte

Milton Keynes, GB

Reporting into Manager HR. Accountable for 8 HR Advisors with responsibilities including but not limited to:Service Delivery* Taking responsibility for service delivery and supporting strategic priorities in times of conflict.* Managing escalations of a highly complex and individual nature through to satisfactory resolution.* Analysing and interpreting key data with regards to providing key insights for strategic insight.* Responsible for motivating through change whilst maintaining a positive working environment.* Partnering with key HR communities to resolve challenges facing the business in a pragmatic way. Employee Relations* Advising on complex employee relations matters including capability and performance.* Managing risk associated with the termination of employment through relevant legislation.* Monitoring trends in employment practice through attending external employment law seminars.* Resolving informal complaints, preventing the need for formal intervention and further escalation. Process Improvement* Taking ownership for developing lessons learnt and making process improvements.* Requesting support from centres of excellence to ensure effective working practices.* Proactively challenging current practices and making recommendations for improvement.* Engaging with key clients to seek continuous feedback on the performance of the team. People Management* Providing coaching and mentoring to team members in line with development objectives.* Seeking to upskill the team and cross-train to support the transition of key HR services.* Responsible for the quality assurance processes that feeds into individual performance reviews.* Performance management duties including performance discussions, feedback and reviews.

Coventry University

BA (Hons) First Class

Northampton School for Boys

A-Level and GCSE

Coventry University

PgCert