Luis Ticas
Manager, Data Analytics Consulting @EPAM Systems
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WORK HISTORY
Manager, Data Analytics Consulting @EPAM Systems
Toronto, ON, CA
Led transformative analytics and Generative AI initiatives, resulting in measurable strategic growth and innovation for clients.• Successfully developed and implemented data strategies tailored to client objectives, significantly enhancing decision-making and operational efficiency.• Designed and delivered innovative analytics platforms and AI-driven solutions leveraging Azure, GCP, Databricks AI/ML, Retrieval-Augmented Generation (RAG), chatbots, agentic workflows and conversational AI.• Managed and mentored cross-functional technical teams, consistently delivering MVPs and complex data projects ahead of deadlines and within budget.• Cultivated strong stakeholder relationships, ensuring strategic alignment, clear communication, and high client satisfaction throughout project lifecycles.• Authored and presented winning proposals, effectively showcasing EPAM’s analytics and AI capabilities, leading to increased client engagements.
EDUCATION
Smith School of Business at Queen's University
Master of Management Analytics, Analytics
McMaster University
Bachelor of Arts (B.A.), Economics
University of Toronto
Architecture, Economics
SKILLS
ABOUT LUIS TICAS
Luis Ticas is a Toronto-based AI and data science leader with over 10 years of experience turning complex data into measurable business results across life sciences, finance, and insurance. He is a Certified Generative AI Engineer and Machine Learning professional with credentials across Databricks, AWS, Azure, and GCP. His expertise spans Generative AI, LLMs, data science, and MLOps, where he designs enterprise-wide strategies and delivers AI solutions that reduce costs, grow revenue, and transform operations.Luis is an expert in helping enterprise-wide lines of business (call centers, retail, HR, finance, and R&D), CRM, optimization, and SDLC drive change using AI. He leverages his Lean Six Sigma Yellow Belt and Agile Project Management certifications with hands-on delivery experience to not only improve efficiency but also guide teams to success. Having worked full stack, he moves seamlessly from strategy to production—bridging the gap between deep technical understanding and executive strategy. He brings thought leadership as he writes on the medium https://medium.com/@luis.ticas1From strategy he can quickly go to technical depth that includes MLOps end-to-end workflows, CI/CD pipelines, and model evaluation, as well as hands-on implementation of RAG systems, fine-tuning, and agentic frameworks, agent architectures. From multimillion-dollar contracts to production-ready AI deployments, Luis combines governance, safety, and architectural rigor with execution to unlock real business value.Luis is also expert and professor of analytics at Durham College, where he mentors the next generation of AI talent. His current focus is on governance, safe AI, and building scalable architectures that are directly tied to bottom-line impact. Today, he is scaling responsible generative AI that accelerates innovation, strengthens competitive advantage, and transforms how organizations operate.
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