Luis Eduardo Gutierrez Camberos
Project Leader Virtualization Engineer Specialist @Softtek
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WORK HISTORY
Project Leader Virtualization Engineer Specialist @Softtek
Lead administration of systems with a focus on virtualization solutions, ensuring seamless service delivery to global end-users.Troubleshoot issues, perform root cause analysis, plan changes, and implement releases following ITIL V3 frameworks.Coordinate global teams for effective problem resolution and process enhancements.Collaborate with stakeholders to understand technical and business requirements, driving process improvements through daily activities and strategic meetings.
EDUCATION
Universidad Autonoma de Aguascalientes
Licenciatura en Informatica
Instituto Tecnologico de Aguascalientes
Tecnico en Electronica
SKILLS
ABOUT LUIS EDUARDO GUTIERREZ CAMBEROS
IT Professional with over 14 years of hands-on experience in Systems Administration, specializing in virtual environments with a focus on Citrix and VMware solutions. Demonstrated expertise in leading global teams, managing projects, and ensuring service delivery adherence to industry best practices and frameworks such as ITIL and ISO Proven ability to drive process improvements and achieve certifications. Strong communication and team management skills with a track record of delivering exceptional results.
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