Luigi Neg

Enterprise Account Executive @Microsoft

Liverpool, GB

Collaborate with new clients and uncover potential areas of expansion to generate new business.Develop and execute sales strategies tailored to the specific needs and challenges of enterprise clients.Identify new business opportunities within existing accounts and seek upsell or cross-sell opportunities.Develop and maintain client relationships.Engage with customers via phone and email providing quotations, cross-selling, up-selling, and minimising discounting where possible.Coordinate with sales teams to develop mutually beneficial proposals.Negotiate contract terms with clients and communicate with stakeholdersPitching products and services to new customers and offering new services to existing customersMaking presentations to prospective clients and investorsMaintaining client, Partners and other business stakeholder relationshipsManage pipeline of customer renewals through the entire renewal lifecycle to include: track opportunities, prepare and deliver proposals and quotes, and negotiations.Own the renewal process from initiation to close, and support an efficient invoicing process Interact directly with customers andpartners to manage the renewal conversation and processCollaborate with Customer Success and Sales teams to understand customer\'s goals and identify upsell opportunities Defend and improve customerretention metricsProactively drive customer conversion to Subscription, leveraging partners and technical resources.Follow best practices for all internal processes, including managing opportunity workflow, data quality and accuracy, CRMhygiene, quotes, and forecasting.Work with internal stakeholders across the organization to ensure successful renewals.Build and maintain strong customer relationships with a thorough understand of customer needs and objections to determine appropriate solutionsGenerate leads and look after the entire sales cycle of an opportunity to conversion/closed won.