Luc Champagne

Manager, Operational and Professional Support, Translation Bureau @Public Services And Procurement Canada Services Publics Et Approvisionnement Canada

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Feb 2023 — Present

Manager, Operational and Professional Support, Translation Bureau @Public Services And Procurement Canada Services Publics Et Approvisionnement Canada

View department →

Ottawa, ON, CA

EDUCATION

2013 — 2014

E-Cornell on line hospitality University

N/A

1999 — 2002

Institut de tourisme et d'hotellerie du Québec

Hotel Management Techniques

SKILLS

HotelsConcierge ServicesRevenue AnalysisInterviewingYield ManagementFood & BeverageHiringOperaRevenue ForecastingP&L ReviewCulinary SkillsGuest RecoveryCustomer SatisfactionSpaP&L AnalysisGuest Service ManagementBanquet OperationsRestaurantsResortsHospitality IndustryOnqPre-Opening ExperienceHotel ManagementConvention ServicesReservationFPre-OpeningMicrosHospitality ManagementProperty Management SystemsReservationsHiring EmployeesTourismCateringCustomer ServiceOpening HotelsHotel BookingFine DiningBanquetsMenu Development

ABOUT LUC CHAMPAGNE

Seasoned Hospitality Manager with background in Rooms, Reservations, Revenue, Spa and training. International and luxury exposure including hotel opening, with experience in Canada, United Arab Emirates, United Kingdom and France. Skilled in Book4Time and SpaSoft software, Opera, CheckIn Merchandiser, eStandby, Forecasting and Budgeting, Financial month-end commentary, Hiring, Coaching and Colleagues relations. Proven record of increasing colleagues engagement as well as guests satisfaction. Meticulous attention to details constantly resulting in measurable service delivery improvement and performance metrics. Fully bilingual in English and French with basic knowledge of Italian.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Luc Champagne — Manager, Operational and Professional Support, Translation Bureau at Public Services And Procurement Canada Services Publics Et Approvisionnement Canada in Ottawa, ON, CA | Unifers