Luc Champagne
Manager, Operational and Professional Support, Translation Bureau @Public Services And Procurement Canada Services Publics Et Approvisionnement Canada
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WORK HISTORY
Manager, Operational and Professional Support, Translation Bureau @Public Services And Procurement Canada Services Publics Et Approvisionnement Canada
Ottawa, ON, CA
EDUCATION
E-Cornell on line hospitality University
N/A
Institut de tourisme et d'hotellerie du Québec
Hotel Management Techniques
SKILLS
ABOUT LUC CHAMPAGNE
Seasoned Hospitality Manager with background in Rooms, Reservations, Revenue, Spa and training. International and luxury exposure including hotel opening, with experience in Canada, United Arab Emirates, United Kingdom and France. Skilled in Book4Time and SpaSoft software, Opera, CheckIn Merchandiser, eStandby, Forecasting and Budgeting, Financial month-end commentary, Hiring, Coaching and Colleagues relations. Proven record of increasing colleagues engagement as well as guests satisfaction. Meticulous attention to details constantly resulting in measurable service delivery improvement and performance metrics. Fully bilingual in English and French with basic knowledge of Italian.
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