Lori Sandford
Program Management Advisor @Fedex Services
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WORK HISTORY
Program Management Advisor @Fedex Services
Provide program support for the Infrastructure Rely team. The team provides continuous improvements to the reliability of FedEx systems by leading incident resolution efforts, driving triage and troubleshooting and avoiding issues by proactively monitoring and evaluating the environment for opportunities to apply infrastructure best practices.
EDUCATION
University of Tulsa
BSBA, MIS
ABOUT LORI SANDFORD
SUMMARY OF QUALIFICATIONS Strong team player and natural leader skilled at creating productive working relationships while managing competing priorities. Effective and confident working with large and diverse groups and at all corporate levels. Areas of expertise include: Business Process Improvement Requirements Gathering Customer Relationship Management Reporting and Analysis Project Management Time Management Focus Group Facilitator User Training Specialties: Managing Customer Relationships, Meeting Facilitation, Problem Solving, Project Management (SDLC and Agile methods), Requirements Gathering, UAT, Product Implementation and Training
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